Résumé

Logan Ablaoui

Systems & Network Operations Engineer

Geneva · Lake Geneva regionlogan.ablaoui@icloud.com

Five years in IT operations and L2/L3 support, across banking, industry and multi-site environments. My next focus: critical infrastructure in water, energy and industry.

Available immediately · Geneva region

The downloadable résumé is in French. This page summarises it in English.

Professional experience

06/2026 — 14/08/2026

Systems & Network Operations Engineer

Squadeo · Crédit Agricole Titres

VMware vSphere operations, incident diagnosis and service recovery, Centreon alerts. Incident tracking in ServiceNow against SLAs and administration through a bastion.

VMware vSphereCentreonServiceNowSLABastion
12/2025 — 06/2026

L3 Support Engineer · industrial site support

Bayer AG

On-site L3 and VIP support, Windows deployments and migrations. IT support for production lines, workshop server continuity and workstation compliance. PowerShell automation and operating procedures.

L3 SupportWindowsPowerShellIndustrial production
04/2024 — 10/2025

Field Systems & Network Administrator

Rex Rotary · Ricoh Europe

Windows server installation, migration and monitoring. Firewall and Wi-Fi deployments, incident diagnosis, security audits and client documentation.

Windows ServerFirewallsWi-FiPowerShell
11/2023 — 03/2024

Windows Deployment Lead

Salomon · Amer Sports

Led PXE deployments and the Windows 11 migration, supported users and documented procedures.

PXEWindows 11DeploymentDocumentation
09/2021 — 08/2023

Systems Administrator / L2 Support

La France Mutualiste

L2 Windows and Citrix support, VMware and Hyper-V maintenance, and Windows server monitoring. Incident management, PowerShell automation and daily operations.

L2 SupportVMwareHyper-VCitrixPowerShell
02/2021 — 08/2021

L2/L3 Support · sensitive industrial environment

Collins Aerospace

User and VIP support, rack, server and backup maintenance at an industrial site with strict operating constraints.

L2/L3 SupportServersBackupsVIP Support

Skills

Systems & identity

  • Windows Server
  • Windows 10/11
  • Active Directory
  • GPO
  • Entra ID
  • Microsoft Intune
  • Microsoft 365
  • PowerShell

Virtualisation & backup

  • VMware vSphere
  • Hyper-V
  • Citrix
  • Veeam Backup
  • Centreon
  • PRTG
  • Zabbix

Networks & continuity

  • TCP/IP
  • DNS
  • DHCP
  • VLAN
  • VPN
  • Wi-Fi
  • Cisco
  • Zyxel
  • Meraki
  • Administrative bastion
  • NAS backups

ITSM & industrial operations

  • L2/L3 Support
  • VIP Support
  • ServiceNow
  • Ivanti
  • GLPI
  • ITIL Foundation V5
  • Workstation imaging
  • PXE
  • Windows migrations
  • Technical documentation
  • H0/B0 electrical safety

Education, certification and languages

2021 — 2023

BTS SIO · SISR track (two-year diploma)

ESIEE-IT

Systems, networks and infrastructure.

2019 — 2021

Computing programme

EPITECH

Changed direction to the BTS SISR programme.

2018 — 2019

IT assistant training

IT support and user assistance.

Certification & authorisation

ITIL Foundation V5

H0/B0 electrical safety authorisation
Languages

French · English · Arabic

Native French · Professional English · Spoken Arabic.

My experience, my projects

Ask Logan — public profile

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