Professional experience
Since 2021, I have worked across systems, networks and L2/L3 support. Six assignments document this progression from user environments to the constraints of banking and industrial operations.
VMware vSphere operations, incident diagnosis and service recovery, Centreon alerts. Incident tracking in ServiceNow against SLAs and administration through a bastion.
On-site L3 and VIP support, Windows deployments and migrations. IT support for production lines, workshop server continuity and workstation compliance. PowerShell automation and operating procedures.
Windows server installation, migration and monitoring. Firewall and Wi-Fi deployments, incident diagnosis, security audits and client documentation.
Led PXE deployments and the Windows 11 migration, supported users and documented procedures.
L2 Windows and Citrix support, VMware and Hyper-V maintenance, and Windows server monitoring. Incident management, PowerShell automation and daily operations.
User and VIP support, rack, server and backup maintenance at an industrial site with strict operating constraints.
At Squadeo for Crédit Agricole Titres, my work covered VMware vSphere operations, Centreon alerts and service recovery. ServiceNow tracking, SLAs and administration through a bastion placed interventions within a regulated environment.
At Bayer in Gaillard, L3 and VIP support sat alongside Windows deployments, workshop servers and production lines. At Collins Aerospace, user support also involved maintaining racks, servers and backups in a sensitive industrial environment.
At Rex Rotary, I supported small and medium-sized business clients with Windows servers, firewalls, Wi-Fi and documentation. At Salomon, I worked on PXE deployment and Windows 11 migration. At La France Mutualiste, Windows and Citrix support connected with VMware and Hyper-V maintenance.
Technologies and education →